The 2020 – 2021 COVID-19 pandemic has drastically changed the face of the U.S. workforce, and more and more people are now relying on remote work to be able to remain safe and productive on the job. This has required many companies, including insurance agencies, to drastically expand their online presence and data networks. 
However, with expanding online responsibilities come expanding risks, and it’s imperative that you comprehensively review your data security platform and processes regularly in order to keep both yourself and your clients fully protected.
Keep These System Management Tips In Mind
Think about what your agency’s computer systems contain. They might hold:
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Customer information, such as addresses, social security numbers, credit card information and phone numbers.
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Private records, such as medical information, tax documents or bank account data.
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Company information, such as the employee roster and financial documents.
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Sensitive carrier data and agency data.
You don’t want any of this information to become public. However, the fact is that cyber thieves and other bad actors target major data networks every day. And in the post-COVID world, there are more ways to break into data systems than ever before.
These cyber theft methods have become more and more sophisticated. New tactics emerge all the time. You must keep your data security networks up to date as a result.
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Establish a multi-step process to access data. You might require users to enter both passwords and access codes to open certain drives.
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Never allow free access to company computers. Only employees and the owner should know passwords and other information. Do not share this information with anyone.
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Teach employees the proper data security steps. Remind them not to open suspicious emails, never click on unknown links and to never share their log-in information.
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Keep your security systems working and install the latest updates. You might need encryption services, firewalls, virus scanners and backup devices.
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Many businesses hire licensed IT professionals to support their data networks. Some employ these workers in-house. Others, however, might outsource this service.
If you do face a data breach event, you might wonder if you have any type of recourse through your insurance. After all, the recovery costs might skyrocket and put the company in a bad place.
If you have cyber liability insurance, then you might have assistance available. These policies might help you pay to recover data, put in place new safeguards or even compensate clients who sustain losses from exposed information. Don’t hesitate to get one for your insurance agency.
Protecting sensitive agency data can reduce the liabilities you pose to customers. The better your security, the lower your overall risk of dissatisfying losses. Work with U.S. E&O Brokers to establish a strong cyber liability insurance platform today for your business.